Privacy

This privacy policy outlines how GomQCeramics uses and protects any information that you provide when using our website. GomQCeramics is committed to ensuring that your privacy is safeguarded. Should we ask you to provide specific information by which you can be identified while using this website, rest assured that it will only be utilized in compliance with this privacy declaration. GoMQ Ceramics may periodically update this policy by revising this page. We encourage you to review this page occasionally to ensure you are content with any modifications. This privacy policy is effective as of May 25th, 2018, aligning with the European Union Law including the General Data Protection Regulation (GDPR) and subsequent updates (collectively referred to as “Data Protection Legislation”).

Data Collection We may collect the following details:

  • Contact information including name and email address
  • Demographic data such as postcode, preferences, and interests
  • Other relevant information for customer surveys and/or offers

For a comprehensive list of the cookies we utilize, please see the section: List of cookies we collect.

Usage of Information The information we collect is essential for understanding your needs and providing better service, specifically for:

  • Internal record keeping.
  • Enhancing our products and services.
  • Sending periodic promotional emails about new products, special offers, or other information which may interest you, using the email you provided.
  • Occasionally, we may use your information to contact you for market research purposes. Contact may be through email, phone, fax, or mail.
  • Customizing the website according to your interests.
  • Informing customers about abandoned shopping carts.

Legal Basis for Processing Data We have legal justification for processing your data if one of the following conditions is met:

  • Consent: You have given explicit consent.
  • Contractual necessity: Processing is necessary for the performance of a contract.
  • Legitimate interest: Processing is necessary under a balanced legitimate interest which does not override your rights.
  • Legal obligations: Processing is necessary to comply with legal obligations.
  • Public interest: Necessary for performing tasks for public authorities.
  • Vital interests: Necessary for life-threatening situations.

Data Retention We retain your Personal Information for as long as necessary, based on the purpose(s) for which it was obtained. The criteria include:

  • The duration of our ongoing relationship and service provision.
  • Any legal obligations to which we are subject.
  • Legal advisability, such as applicable statutes of limitations, litigation, or regulatory investigations.

Security Measures We are dedicated to securing your information. We employ appropriate physical, electronic, and managerial measures to prevent unauthorized access or disclosure and safeguard the information we collect.

Cookies Usage Cookies are small files requesting permission to be placed on your computer’s hard drive. Once agreed, they help analyze web traffic or notify you when visiting a specific site. Cookies enable web applications to respond individually to you by gathering and remembering your preferences.

We utilize traffic log cookies to identify which pages are used, helping us analyze data about web traffic and improve our website, tailoring it to customer needs. This information is only used for statistical analysis purposes and then removed from the system.

External Links Our website may include links to other sites of interest. Once you use these links to leave our site, we do not control those websites and are not responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement.

Controlling Personal Information You may choose to restrict the collection or use of your personal information:

  • On forms, look for the box you can click to indicate you do not want the information used for direct marketing.
  • If you previously agreed to us using your personal information for direct marketing, you may change your mind at any time by contacting us at customers@gomqceramics.com.

We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send third-party promotional information if you agree to this.

You may request details of personal information held about you under the Data Protection Legislation by writing to admin@gomqceramics.com.

If you believe that any information we hold on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Questions and Feedback We regularly verify compliance with this privacy policy. If you have any questions about our privacy practices, please contact us at customers@gomqceramics.com.